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Frequently Asked Questions
How do I install the Word add-in?
You can install the add-in directly from Microsoft AppSource or through your IT administrator. After installation, Mowly will appear in the 'Insert' tab in Word.
Is Mowly compatible with Mac?
Yes! Mowly works on Word for Windows, Mac, and the web version of Microsoft 365.
Is my data secure?
Absolutely. We use end-to-end encryption and comply with GDPR. Your documents are never stored on our servers.
Can I use Mowly offline?
Mowly requires an internet connection to work, as it uses cloud AI to process your requests.
How do I cancel my subscription?
You can cancel at any time through your account settings. Access remains until the end of the billing period.
Do you offer team training?
Yes! For Enterprise plans, we offer personalized training sessions. Contact us for more information.